Top 10 Reasons (and solutions) for Shopping Cart AbandonmentThe average eCommerce store loses 75% of their sales to digital cart abandonment. This article breaks down the top reasons for cart abandonment (and how to prevent it). We look […]Read more
Customer Retention Marketing: How 6 ecommerce Brands are crushing itImproving your retention rate is a massive opportunity. This article breaks down successful retention strategies, including examples from Starbucks, Chase, Instacart, and more.An often cited study by Bain & Company […]Read more
How to use Cohort Analysis to Increase Sales, Ad Spend, + MoreCohort analysis can multiply sales. Unfortunately, many eCommerce stores limit cohort data to improving retention, or worse, don't use it at all.This guide showcases how eCommerce brands can use cohort […]Read more
[Case Study] How to Create a Customer Retention Strategy ft. e.l.f. CosmeticsWe've covered how effective retention marketing strategies are at: Multiplying LTV - By generating multiple purchases Increasing AOV - By collecting customer data and using it to create more effective offers Unlocking […]Read more
[case study] Build customer loyalty like Starbucks + CostcoBuilding customer loyalty is a primary way to increase conversions and multiply profits. Below we explore two case studies in how to build customer loyalty, featuring Costco and Starbucks. But first, […]Read more
Omnichannel Retailing Example: How Burberry Leverages Omnichannel Strategy to Deepen RelationshipsCustomers are demanding omni-channel retailing. Research by Google found that 55% of shoppers search for a product on Google, and then go to YouTube before buying. Instagram revealed that 130 million […]Read more
[Case Study 2023] Amazon Omnichannel StrategyHow would you rate your current omnichannel strategy? In this case study, we explore Amazon's multifaceted omnichannel strategy, and highlight lessons any eCommerce store can apply.If you'd like to skip […]Read more
[2023 Guide] Advanced eCommerce Personalization- 14 In-Depth ExamplesEcommerce personalization multiplies conversions, increases AOV, and creates relevant customer touch-points.Despite this, many eCommerce stores fail at maximizing their personalization efforts. This guide explores personalization examples across a variety of […]Read more
[Guide] Advanced Product Recommendation Tactics to 3x RevenueEffective recommendations make sales.Unfortunately, many eCommerce stores slap basic category level or best selling product recommendations on their site and never think about it again.We can do better.Today, product recommendation […]Read more
[Guide] How to Increase AOV with Examples, Screenshots, Tips, & TacticsThere are multiple ways to grow your sales. Unfortunately, not enough eCommerce stores focus on increasing average order value as a lever to multiply profits. While we’ve covered conversion optimization […]Read more